GuideBlue
Support
GuideBlue is a streaming guide for discovering what to watch across your services. This page includes support contact information, help with common tasks, privacy details, and account deletion instructions.
Get Help
For app support, bug reports, account questions, or feedback, email the GuideBlue support team. We aim to respond as quickly as possible.
Your device model, iOS version, the screen you were using, and what happened.
- Use Settings to choose which streaming services appear in your guide.
- Use Refresh on Home or Guide to update picks and special events.
- Tap the heart on a title to save it to Favorites.
- Use Settings > Delete Account to permanently remove your account and synced app data.
Account deletion
GuideBlue includes in-app account deletion. Open the app, sign in, go to Settings, and tap Delete Account. The app will ask you to confirm before permanently deleting your account, selected services, favorites, saved progress, and synced watchlist data.
If you cannot access the app, email guidebluesupport@gmail.com from the email address associated with your account and ask for account deletion help.
Privacy
GuideBlue uses your selected services, saved favorites, and app interactions to personalize the guide and sync your experience across sessions. If you create an account, your email address or Apple account identifier may be used for sign-in and account syncing. GuideBlue does not sell personal data and does not use your data for third-party tracking.
The app may use third-party services for authentication, app infrastructure, and streaming content metadata. For privacy questions or data requests, email guidebluesupport@gmail.com.